Shipping Policy

COVID-19 Delivery Information

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.
Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.
There is currently no impact to our delivery services at this stage, however we encourage all customers to use your home address for delivery.
Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered.
You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.
We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue operate as normal.
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping:

Do you want to know if we deliver to your country?

Yes, we deliver to most of the countries in the world, where DHL, FedEx or UPS operate.

Transit time : 5 To 10 Days 

Brazil, India, Russia, Turkey, Argentina, Belarus, Lebanon, Algeria, Morocco – Unfortunately, we stopped deliveries to the given countries due to the complicated customs clearance policies.

The shipping fees are automatically calculated at the checkout.

We ship to all countries listed below:

A

Albania
Andorra
Angola
Armenia
Australia
Austria
Azerbaijan

B

The Bahamas
Bahrain
Bangladesh
Belgium
Belize
Benin
Bolivia
Bosnia and Herzegovina
Botswana
Brunei
Bulgaria
Burkina Faso
Burundi

C

Cabo Verde
Cambodia
Cameroon
Canada
Central African Republic
Chad
Chile
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Costa Rica
Côte d’Ivoire
Croatia
Cuba
Cyprus
Czech Republic

D

Denmark
Djibouti
Dominica
Dominican Republic

E

East Timor (Timor-Leste)
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia

F

Fiji
Finland
France

G

Gabon
The Gambia
Georgia
Germany
Ghana
Greece
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana

H

Haiti
Honduras
Hungary

I

Iceland
Indonesia
Iraq
Ireland
Israel
Italy

J

Jamaica
Japan
Jordan

K

Kazakhstan
Kenya
Kiribati
Korea, South
Kosovo
Kuwait

L

Laos
Latvia
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg

M

Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Mauritania
Mauritius
Mexico
Micronesia, Federated States of
Moldova
Monaco
Mongolia
Montenegro
Mozambique

N

Namibia
Nepal
Netherlands
New Zealand
Nicaragua
Nigeria
North Macedonia
Norway

O

Oman

P

Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal

Q

Qatar

R

Romania
Rwanda

S

Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
Sudan
Suriname
Sweden
Switzerland
Syria

T

Taiwan
Tanzania
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia

U

United States
United Kingdom
Uganda
Ukraine
United Arab Emirates
Uruguay

V

Vanuatu
Venezuela

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at  contact@adoliadecor.com
with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

Refunds, Returns, and Exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at contact@adoliadecor.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our return policy here
If you have any further questions, please don’t hesitate to contact us at contact@adoliadecor.com

ADOLIADECOR, LLC.
1353 2ND ST
CORALVILLE IA, 52241